Sales & Refunds Policy

Last Updated: 1st December 2025

At Black & White Trend, customer satisfaction is our priority. Please review our sales and refund policy below.

Order Processing

Orders are typically processed within 24–48 hours, excluding weekends and holidays.

Shipping

We offer:

  • Fast domestic delivery
  • International shipping (if applicable)

Shipping fees are shown at checkout.

Returns

We accept returns under the following conditions:

  • Items must be returned within 7–14 days of delivery
  • Items must be unused, unwashed, and with original tags
  • Customers are responsible for return shipping unless the item was damaged or incorrect

Refunds

Once we receive and inspect the returned item:

  • Approved refunds will be issued to the original payment method
  • Refunds may take 5–7 business days to process

Exchanges

We offer exchanges for size or product variations, depending on availability.

Non-Returnable Items

The following items cannot be returned:

  • Items purchased on clearance
  • Gift cards
  • Underwear or intimate items

Order Cancellation

Orders can only be cancelled before they are shipped.

Contact Us

For questions, please reach out:

support@blackandwhitetrend.com

By using our website, you agree to the terms outlined in this policy.

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